In the meantime I will wait for work to confirm if they’d like me to do my RHCE exam, so might need to start some revision for that soon as I complete the EA exams.

See what happens.

In other news, I think the blog will be moved to the cloud. Will more then likely create an A record and point it to my posterous account for the future web content. Just don’t have the time or the design skill to maintain my own site (and everything associated with it). So you will see changes happen in that department, thinking of transfering the domain to another registrar. directnic.com whom I got the domain from has been good, but I’ve been happy with the services offered by planetdomain.com, so might transfer to them. As I get free dns hosting with them without any extra associated costs, unlike directnic.com.

I only need 6 or more MX records and then some A/CNAME records after all.

That brings an end to this years achievements;

MCITP x 3, MCTS x 6 and ITILv3 Foundation.

Not a bad score.

Hoping to do some RedHat revision/certification in 2011, have asked my employer to see if they will cover the cost of the exam if I was pay for it, then claim it.

Giant Talon 3

Meanwhile, on the exam/training front. I am trying to get through the ITILv3 Foundations material. Hope to sit this exam in Oct. Probably late this month after holidays. Then it will be back onto the Microsoft material. Hoping to finish up the 2 more possible MCITP’s for Windows 7. Will also want to finish the MCITP Virtualisation Administrator cert, which requires 2 more exams. Got plenty of things to do, so will be busy into next year easy.

Currently starting to read the ITILv3 Foundations certification material. Want to try and attempt this one by the end of Oct at this stage. Followed by Microsoft Windows 7 MCITP certs 70-685 and 70-686. Although I think the exam in December will need to be held over to mid Jan due to Xmas break etc.

I should publish the track I have taken and what I am expecting to do (or hope to do). Although the order can change depending on my mood.

Speaking of Hyper-V, I am going to give 70-652 exam a run next Wednesday. Hoping to have enough information in my head to pass it, and I will be happy to just get through, but will see what happens on the day.

Meanwhile, the link is here (open’s in a new window).

Never fear, I shall be attempting to do some reading in the new year and attempt the RHCE certification track. Assuming when RedHat 6 comes out they don’t change the training too much, and/or introduce something like VMware which requires you to do a training course to prior to doing the exam to obtain certification.

Just need my transcript to update in the next few days, then print out the certificate etc.

I attempted to use the exam vouchers that came with my MCITP SA 2008 books the other week, unfortunately the first 2 of the 3 vouchers that came with the book failed to work. Third one did, so booked with that. Very next day I open a ticket with Microsoft to have this corrected.

Skip forward nearly 3 weeks now and it’s still not resolved. I am not kidding, but in nearly 3 weeks they have failed to replace 2 exam vouchers. I’ve probably wasted over an hour of my own time chasing this up by numerous calls.

As of last Friday I was directed to call publisher in Sydney (that was 2 weeks wasted at that point). Come Tuesday when I called back publisher, I was told they couldn’t help me. So I went back to Microsoft Australia and rang the usual number hit option 4 and attempted to chase things up. Tomorrow will be 3 weeks and problem is still not resolved.

Extremely annoyed and disappointed. I am told I will get a call back by the team and then that doesn’t happen. In addition I made a complaint to an Australian call taker and was told it takes a day for a call back. Thus far that has lead to no call back either. Repeated attempts to speak with a supervisor result in no one being available and a call back promised.

Like I said, disappointing customer service by the team in question. If anyone knows anyone who works for Microsoft Australia, then let me know as I’d really love to provide them feedback about this ordeal (and maybe even hopefully get it resolved so I can get the vouchers reissued as required).

Meanwhile, think I will purchase a few more books that are NOT Microsoft Press ones.

EDIT:  And still no follow up call to the issue. That’s over 4 weeks on this issue. Seriously annoyed. I would have to say, this is never going to be resolved.