Tag: Connectivity

Exetel Evening Network Congestion

For months now I have been seeing major Network Congestion on the Exetel ADSL2+ Broadband service. I’ve reported this a number of times and it is brushed off indicating that the problem is a service based one.

Well unfortunately that’s not the case, as come business hours the same network transfers slow in the evenings are fast again, which basically tells us that the Exetel Network / Up stream provider is clearly hammered/congested/shaped.

Below is some test downloads, which show the date/time they started and ended, along with the size of the files, URL used and average through put.

pi@bravo ~ $ date
Wednesday 15 April  21:05:46 AEST 2015
pi@bravo ~ $ wget http://mirror.internode.on.net/pub/test/100meg.test
--2015-04-15 21:06:07--  http://mirror.internode.on.net/pub/test/100meg.test
Resolving mirror.internode.on.net (mirror.internode.on.net)... 150.101.135.3
Connecting to mirror.internode.on.net (mirror.internode.on.net)|150.101.135.3|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 100000000 (95M) [application/octet-stream]
Saving to: `100meg.test'

100%[======================================>] 100,000,000 94.3K/s   in 17m 47s

2015-04-15 21:23:53 (91.6 KB/s) - `100meg.test' saved [100000000/100000000]

pi@bravo ~ $ date
Wednesday 15 April  21:23:56 AEST 2015
pi@bravo ~ $ wget http://download.gimp.org/pub/gimp/v2.8/windows/gimp-2.8.14-setup-1.exe
--2015-04-15 21:23:57--  http://download.gimp.org/pub/gimp/v2.8/windows/gimp-2.8.14-setup-1.exe
Resolving download.gimp.org (download.gimp.org)... 209.132.180.179
Connecting to download.gimp.org (download.gimp.org)|209.132.180.179|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 91931728 (88M) [application/octet-stream]
Saving to: `gimp-2.8.14-setup-1.exe'

100%[======================================>] 91,931,728  34.4K/s   in 43m 3s

2015-04-15 22:07:02 (34.8 KB/s) - `gimp-2.8.14-setup-1.exe' saved [91931728/91931728]

Now below is my PPPoE out interface traffic graphs covering today, and the time the above clearly present, as you can see the link is capable of loads more through put, but during the evening its not remotely possible.

Come tomorrow after 9am I will perform the same downloads and post up the results below this line and you can see that what I am saying, and been seeing is evident in the material presented.

The joke that is Bigpond Tech Support Email

Back in December, when I was having issues with connectivity. Which oddly enough was a problem for most ISP’s, although everyone else had routed traffic over alternate links. Bigpond on the other hand made uses suffer for some 2-3 days before they made any routing changes.

Any attempts to speak with support to follow the lead that other ISP’s had already provided was like yelling down a well. One fellow I spoke with suggested I send an email with all the ping and traceroute examples. Sure enough I did.

Below is the result of that email. Notice the date it was sent, and the date in which I got a reply.

bigpond-tech-support-email-response-joke_

This is now the joke that is Bigpond Tech Support Email.

Operation iPhone 3G

Of course today was all about the iPhone. As you would expect considering Australia finally got the iPhone 3G.

My wife had a plan of attack which involved going to work earlier then usual, so that she could go join the queue at Apple Store Sydney. All was going well until she woke up a little earlier then she needed, and the queue was reported to be about 25 or so people. So she made the decision to go another hour earlier then planned.

I woke to find her in the process of getting ready and offered to drive her into the city, rather then catch a train at 4am. So I got up and changed, then headed in. The traffic was great, as we had none. Of course you’d expect that for 4am in the morning. Dropped her off out the front just before 5am. She joined the queue estimated she was about 26th or so. Felt really happy about leaving earlier and getting a reasonable spot.

By the time I got home at about 5:40am, she was telling me the queue had doubled. Didn’t surprise me. She also mentioned camera crews came down sometime later and the queue just kept getting bigger.

Eventually store opened at 8am, and she managed to get in and directed as required. Unfortunately she didn’t come out with her iPhone 3G 8GB until about 11am. If people didn’t hear, the Optus backend systems had some serious performance issues, not to mention network connectivity. So it took basically from 9am to 11am just to process her application etc.

Even with the wait, she was still excited. She was totally happy to finally have gotten an iPhone 3G. Plan seemed to have work. Now she has her iPod and phone in one device. Exactly what she has been waiting on.

I must say, I do like it too. Never had a chance to play with one before in detail and now I have. It is as good as the keynote from Steve Jobs last month.

Won’t post any pictures, as we all know what it looks like. It’s currently sitting in an iPhone dock on her desk. She bought one of those too, along with a nice leather cover and some screen protectors.

And the funniest thing to happen today would be the sms she got while setting up her contacts from a number in which we hadn’t associated with a contact yet. It read “How is your iPhone?”. She replied and said “Who is that? and how do you know I have an iPhone.” Turns out the person who sent it is a friend of course and they saw her on the Channel Nine news standing in the Apple Store line for iPhones. Channel Nine did a quick story on the iPhone and showed the start of the queue out in front of the store from the morning. And they seen her. Hahaha.

Apple iPhone 2.0 Applications

I am blown away by the number of applications that will be available by the Apple App store. The keynote that shows a sample of these applications is simply amazing.

This device is going change how a lot of us work and communicate.

I’ll consider the purchase of one in the near future.

ADSL provisioned… at a cost

My wife had a nice little argument with a Telstra Supervisor just on Tuesday. It appears our attempt got parked. So she proceeded to let them have it.

By the time that 30min call ended, they had found a port and set the service to provisioning.

Wednesday evening it had DSL sync and working.

Unfortunately it came at a cost. That cost was the fact the foolish person who provisioned it, managed to screw our voice service. Yes, you guessed it. We now have no dial tone on our phone service. So I can’t make calls or even accept them.

Logged a fault today, they said it will be fixed by Tuesday. Of course I got the usual spill about troubleshooting, so I repeated myself a few times to indicate it was fine until your incompetent tech attempted to enable DSL. Before that, never had a issue. After that, no dial tone. Unbelievable.

In any case the ADSL1 1500 line speed seems fine. It’s stable and as fast as it should be for this service. Attainable line rate appears to be not crash hot, but it’s fine for the service I have. So that’s good enough for me. Just a real shame they had to kill our phone service in the process. Wish I checked it 2 days ago. We don’t usual use the land line during the week..

In other news though, 2 days after my wife’s call the Telstra Wholesale report came out and indicated that several days earlier the RIM had 40 available ports. Be interesting to see how many of those are still available in the new report due out on Monday I believe.

Telstra Bigpond tatics

Those who have been following the Broadband saga would know I was waiting on Telstra to provide more ADSL ports to our local RIM.

Our 3rd application attempt as

Options when you can’t get ADSL

The application was rejected, as per before. No ports available in the RIM, and well no ETA for upgrade. I guess we will just have to apply every 2-4 weeks until it happens. In the meantime I emailed the Federal Member, although that probably won’t do alot. I might look at getting some other affected people involved, soon as I determine what my best actions would be.

In the meantime decided the best alternative is probably to pickup an Unwired modem and use Unwired. It’s not entirely ideal, as I can’t work from home. But I can atleast use the internet for various things as required. Further more it will allow us to get our guide data to our devices on the network that require it.

I’ve since obtained a modem from a friend 2nd hand, just need to enable it and pay up for a plan etc. The only thing I need to do is save up to buy a router to run it, although in the meantime I might pull out an old machine and run Linux to do the job (until I can budget the cost of the router in).

All wired up

Today was the day that we wired up the house. A friend with the help of his own brother came to install all the wiring for the alarm system. So that’s all the sensors in various rooms and also the window reed switches etc. All I can tell you is it was lots of cable.

While they wired the alarm stuff, I set about wiring in the number of cat5e cable runs I did from the various rooms. I wanted to make sure every area that had a tv in the future would have a dual cable run of cat5e. I managed to get this done. They all terminate back into the room we have made as our home office.

I then ran 2 more cables from the first phone point into the Kitchen and then into the home office. These will allow us to loop the phone line from the lead in to other parts of the house. In