heimic.net » Broadband

UK Broadband provider sells itself on upload speed

michaelf — Tue, 29 Nov 2011 09:10:32 +0000

It got me thinking, don’t ask me why, but I was curious about what someone in the UK might pay for Broadband with home phone services, and without. So I did of looking around and found a provider that looked interesting, what made it interesting to me was that o2 broadband talk about the upload speed available, rather than the download speed.

It’s the first time I have seen this, so I should go looking to see where else this is done around the world.

I must admit, I am more concerned with my upload speed these days, especially where companies are offering backup in the cloud. Upload speed is important to get that data out for the first full backup, so is the download cap too I guess.

The joke that is Bigpond Tech Support Email

michaelf — Sun, 01 Feb 2009 09:21:52 +0000

Back in December, when I was having issues with connectivity. Which oddly enough was a problem for most ISP’s, although everyone else had routed traffic over alternate links. Bigpond on the other hand made uses suffer for some 2-3 days before they made any routing changes.

Any attempts to speak with support to follow the lead that other ISP’s had already provided was like yelling down a well. One fellow I spoke with suggested I send an email with all the ping and traceroute examples. Sure enough I did.

Below is the result of that email. Notice the date it was sent, and the date in which I got a reply.

This is now the joke that is Bigpond Tech Support Email.

Phone fixed and ADSL not affected

michaelf — Thu, 03 Apr 2008 03:46:24 +0000

The phone service was fixed by about 10am yesterday. It would appear the fault was probably at the RIM as we thought. Which ironically means I was entirely correct in saying the DSL tech who did the ADSL activation caused … Continue reading →

Still waiting for ADSL services

michaelf — Mon, 03 Mar 2008 03:10:29 +0000

Months and months later, I am still awaiting Telstra to provide ADSL port relief to our local RIM.

We’ve been advised from Internode that Telstra is indicating end of March. Of course the last time I was advised something it came and went with no change. That was in January.

I am really hoping that ADSL port relief happens real soon, you can only accept using unwired for so long.

Damn Telstra

michaelf — Tue, 30 Oct 2007 01:05:38 +0000

It would appear the local exchange or cabinet our phone runs too is out of ADSL ports on the CMUX, so no ADSL until it gets upgraded. Of course, no one can tell us when. Guess I will let the application stay in held state and stay in queue for an available port.

With the estate booming, no paper pusher decided to upgrade the infrastructure, which is REALLY annoying. Guess I might write a letter to local member and start to annoy the right people.

Damn Telstra.