Simpana 10 – SAP for Oracle backup failure

Came across an Simpana 10 SAP for Oracle iDA condition where the job would fail per below;

Error Code: [18:45]
Description: Snap Initialization failed with an error: [Backup Index Initialization failed. Please check the logs.]
Source: clientname, Process: backint_oracle

If you look into the $SAPDATA_HOMEsapbackup directory for the detail file associated with the failed backup you should also see something like below;

Rel 10.0.0(BUILD116) - CS=<commserve> CC=<clientname> retCode=1 bUpgradeFlag=208 upgradeTo9oTime=0
Got Mangled MediaAgent=<ma.libobk.so*ma*8400*8402> from Archive Manager
creating BCD dir=</opt/simpana/iDataAgent/jobResults/2/115/417/> failed with retCode=<-1>

BR0280I BRBACKUP time stamp: 2013-04-30 14.52.41
BR0279E Return code from '/sapmnt/OBK/exe/uc/rs6000_64/backint -u OBK -f backup -i /oracle/OBK/sapbackup/.belcejum.lst -t file -p /oracle/OBK/112_64/dbs/initOBK.utl -c': 2

This failure is indicative of a permissions error. i.e. Simpana installation path and/or jobResults  (if been placed outside of the Simpana installation path) have permissions that restrict the SAP user from writing. Since the SAP for Oracle backups are ran via a Unix SAP user account.

1 Comment

  • Luke May 19, 2013

    Also indicative of a bad choice during installation when asked for the appropriate UNIX group – though, using cvpkgchg (AFAIR) will help you fix your Simpana install with the right group. Same goes for regular Oracle work (incl. IntelliSnap for Oracle)

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