You have to give thanks where it is deserved.
I’d like to give a thanks to Arc Computers in Liverpool, who assisted me today with the swapping of a front case (and all associated cables/PCB’s) of a Fractal Design R3 Define case. My one had faulty USB ports, which I believe was due to the cable + PCB having issues. So they advised to bring it back in and they would swap it out. Sure enough they did today. And I am pleased to announce with it all installed back into my system, it’s working as expected.
Thanks, and will be happy to deal with them again in the future. Good prices and excellent service.