My wife had a nice little argument with a Telstra Supervisor just on Tuesday. It appears our attempt got parked. So she proceeded to let them have it.
By the time that 30min call ended, they had found a port and set the service to provisioning.
Wednesday evening it had DSL sync and working.
Unfortunately it came at a cost. That cost was the fact the foolish person who provisioned it, managed to screw our voice service. Yes, you guessed it. We now have no dial tone on our phone service. So I can’t make calls or even accept them.
Logged a fault today, they said it will be fixed by Tuesday. Of course I got the usual spill about troubleshooting, so I repeated myself a few times to indicate it was fine until your incompetent tech attempted to enable DSL. Before that, never had a issue. After that, no dial tone. Unbelievable.
In any case the ADSL1 1500 line speed seems fine. It’s stable and as fast as it should be for this service. Attainable line rate appears to be not crash hot, but it’s fine for the service I have. So that’s good enough for me. Just a real shame they had to kill our phone service in the process. Wish I checked it 2 days ago. We don’t usual use the land line during the week..

In other news though, 2 days after my wife’s call the Telstra Wholesale report came out and indicated that several days earlier the RIM had 40 available ports. Be interesting to see how many of those are still available in the new report due out on Monday I believe.

