If it’s not known, but since getting ADSL some 4 months ago it’s been a huge problem. Constantly being disconnected and loosing sync all the time. It follows a pattern, but basically went from every 20mins loosing sync, to every 7 mins in the extreme case.

So yeah our internet connectivity has been a pita. I spent about 3 months dealing with Netspace and Telstra to resolve the fault. In that time it never got resolved and I wasted 3 months dealing with it. Sure enough Telstra would claim it’s in the house end. They did check it on a site visit, but the tech who did so never updated his work order to reflect it was okay. From that point on they insisted I have a 3rd site visit to check something we had already had checked. So I fought it, and tried too. In the end I requested to get out of contract and well Netspace screwed me around. In the end they made me last out my last remaining 2 months of the port contract.

As of August 8th, I’ll finally be able to drop the service. Finally be rid of the issue. Although very disappointed by Netspace. It’s the 2nd time I’ve had issues dealing with them when I have a line fault. Lesson 2 learnt. I’ll never ever use this ISP ever again. Even if they have the best price. It’s just not worth it.

If you’d like to read a little more about the ordeal be sure to check out the following thread here on whirlpool forums.